Nedbank Home Loans Sales Consultant

Cluster

Retail – Home Loans

Job Purpose

o increase client base and fulfil clients sales and service needs through the mobile channel in line with Nedbank’s strategic goals.

Job Responsibilities
  • Acquire new business by selling Nedbank products to newly identified companies and their staff.
  • Fetch new business outside of the established branch channel, through mobile capability.
  • Assist companies with financial firness programmes for their staff.
  • Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
  • Meet company’s and their staff’s financial needs by conducting needs analysis.
  • Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
  • Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities.
  • Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements.
  • Review action plans and take corrective action to deliver agreed sales and service results.
  • Create an environment in companies and communities endusive for selling Nedbank products and services.
  • Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
  • Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
  • Attend and participate in team meeting.
  • Share information and best practice with colleagues and team members.
  • Review action plans and take corrective action to deliver agreed sales and service results.
  • Create an environment in companies and communities endusive for selling Nedbank products and services.
  • Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
  • Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
  • Attend and participate in team meeting.
  • Share information and best practice with colleagues and team members.
  • Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy.
  • Seek opportunities to improve business processes, models and systems though agile thinking.
Minimum Experience Level

Minimum of 4 – 5 years experience in a customer service and/or sales environment, in a financial institution.

Essential Qualifications – NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Type of Exposure
  • Interacting with diverse people
  • Interacting with external clients
  • Working in a fast-paced environment
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
Technical / Professional Knowledge
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk and Controls

Apply Online At Nedbank