Client Service Officer Dept of Labour
CLIENT SERVICE OFFICER (X5 POSTS)
SALARY : R208 584 per annum CENTRE : Labour Centre: Polokwane Ref No: HR 4/4/6/50 (X4 Posts) Labour Centre: Phalaborwa Ref No: HR 4/4/6/51(X1 Post)
REQUIREMENTS : Matriculation/Grade twelve/Senior Certificate plus National Certificate (N6)/SAQA recognised Certificate (NQF5) in office Administration/Public Management/Administration/Secretariat with twelve months functional experience in administration/customer/client services. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.
DUTIES : Render services at help desk as the first point of entry within the Registration Services. Render Employment Services to all the Clients who visit the Labour Centre. Resolve all complaints on all Labour Legislations received from Clients. Receive all Unemployment Insurance Benefits Applications and Employer declarations. Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.
ENQUIRIES : Ms. TE Maluleke Tel No: (015) 290 1662
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X9368 Polokwane, 0700 Physical address: 42a Schoeman Street, Polokwane 0700 FOR
ATTENTION : Sub-directorate: Human Resources Management, Limpopo